Every businessperson, from the boardroom to the mom-and-pop retailer, knows that without customer growth, there is little hope of business growth. In the United States today, the most growth is coming from customers of Hispanic origin and projections are that the trend will continue. Hispanics are younger, have more children, and are still forming new households.

Corporations that right-size the growth opportunity and invest appropriately when it comes to their Hispanic customers increase their shareholder value and have continued success in the marketplace. The top experts who contributed to this book demonstrate how to do it right.

WIN! the Hispanic Market: Strategies for Business Growth by M. Isabel Valdes, a pioneer in in-culture marketing and strategy, taps into the expertise of more than a dozen contributors, from Wall Street executives to advertising and retail experts.

Topics include:

WHY Wall Street should respond to a strong, well-thought-out Hispanic strategy;

HOW to conduct research with acculturated and unacculturated Hispanic consumers so that none are left out;

WHY your Hispanic initiative needs to be properly staffed by people who understand Hispanic culture;

WHY you need to make a realistic assessment of your business potential with acculturated and unacculturated Hispanic customers so that your efforts are not disappointing;

HOW you can marry census data with new technologies like geo-segmentation to put your efforts where they will have the best ROI;

WHY and HOW to use social media, and why you may have to rethink your distribution channels if you are serious about finding your missing customers.